OVERVIEW

Terms of Service

Last Updated: August 20, 2026

Welcome to CXLUM. These Terms of Service govern your access to and use of the CXLUM website and your purchase of products through our online store.

By accessing our website or placing an order, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About Our Store

CXLUM operates an online retail store offering products displayed on our website, including fashion, footwear, accessories, and other consumer products.

Throughout these Terms, the words "we," "us," "our," and "CXLUM" refer to the operator of the CXLUM website.

The terms "you," "your," and "customer" refer to any person accessing our website or purchasing products from us.

2. Eligibility

By using our website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you are using our website or placing an order on behalf of another person or organization, you confirm that you have the authority to do so.

3. Use of Our Website

You agree to use the CXLUM website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful purposes.

• Attempt to gain unauthorized access to the website or its systems.

• Interfere with the website's operation or security.

• Introduce malicious software, viruses, or harmful code.

• Copy or reproduce website content without authorization.

• Use automated systems to scrape or collect website content without permission.

• Impersonate another person or provide false information.

• Use the website in a way that could harm CXLUM or other customers.

We reserve the right to restrict or terminate access to the website where we reasonably believe these terms have been violated.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability displayed on our website are accurate.

However, we do not guarantee that all information will always be completely accurate, current, or free from errors.

Product colors may appear differently depending on your device, screen settings, lighting, or other factors.

We reserve the right to correct errors, update product information, modify products, or discontinue products at any time without prior notice.

5. Product Availability

Products displayed on our website are subject to availability.

Adding an item to your cart does not guarantee that the item will remain available until your order is completed.

If a product becomes unavailable after you place an order, we will contact you where appropriate and provide an available resolution.

6. Prices and Payments

All product prices displayed on our website are subject to change without notice.

The applicable price for an order is the price displayed at the time the order is placed, subject to any obvious pricing or technical errors.

You agree to provide accurate and complete billing and payment information when placing an order.

We reserve the right to refuse or cancel an order where there is a suspected payment issue, fraudulent activity, pricing error, or other legitimate reason.

7. Orders and Order Acceptance

Submitting an order through our website constitutes an offer to purchase the selected products.

After placing an order, you may receive an order confirmation.

An order confirmation does not necessarily mean that CXLUM has accepted the order in every circumstance. We reserve the right to review and cancel orders where necessary.

If we cancel an order after payment has been received, any applicable refund will be processed according to our Return & Refund Policy and applicable law.

8. Shipping and Delivery

Shipping availability, applicable charges, and estimated delivery information will be presented during checkout where available.

Delivery times are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, severe weather, holidays, or transportation disruptions.

Please refer to our Shipping Policy for additional information about shipping and delivery.

9. Returns and Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy.

Please review that policy before submitting a return or refund request.

Nothing in these Terms is intended to remove or restrict consumer rights that cannot legally be excluded under applicable law.

10. Intellectual Property

All content appearing on the CXLUM website, unless otherwise stated, is owned by or licensed to CXLUM.

This includes:

• Logos

• Brand elements

• Product images

• Photography

• Graphics

• Product descriptions

• Website text

• Page layouts

• Designs

• Other original materials

You may view and use the website for personal, non-commercial shopping purposes.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

11. Third-Party Services

Our website may use third-party services, payment processors, shipping providers, applications, or other technologies.

Third-party services may have their own terms and privacy policies.

CXLUM is not responsible for the policies, security, availability, or performance of third-party services that are outside our reasonable control.

12. Links to Third-Party Websites

Our website may contain links to websites operated by third parties.

These links may be provided for convenience and do not necessarily indicate that CXLUM endorses or controls those websites.

We are not responsible for the content, security, availability, or practices of third-party websites.

You access third-party websites at your own discretion and risk.

13. Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

By using our website, you acknowledge that you should review our Privacy Policy to understand how personal information may be collected, used, and processed.

14. Errors and Corrections

From time to time, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping information, availability, or other details.

We reserve the right to correct such errors and update information at any time without prior notice.

If an error materially affects an order you have placed, we may contact you regarding the available options.

15. Disclaimer

To the fullest extent permitted by applicable law, the CXLUM website and its content are provided on an "as available" basis.

We do not guarantee that the website will always operate without interruption, errors, or security issues.

We do not guarantee that all website content will always be complete, accurate, or current.

Nothing in these Terms excludes any warranty, guarantee, right, or remedy that cannot legally be excluded under applicable law.

16. Limitation of Liability

To the extent permitted by applicable law, CXLUM will not be liable for losses arising from circumstances beyond our reasonable control, interruptions to website availability, third-party service failures, shipping delays caused by carriers, or unauthorized access resulting from circumstances outside our reasonable control.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.

This provision does not apply where such responsibility cannot legally be imposed.

18. Termination

We may suspend or terminate your access to the website where we reasonably believe that you have violated these Terms, engaged in fraudulent activity, or otherwise misused the website.

Termination does not affect any rights or obligations that arose before termination.

19. Changes to These Terms

CXLUM may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated Last Updated date.

Your continued use of the website after updated terms are published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

20. Governing Law

These Terms shall be interpreted and applied in accordance with the laws applicable to CXLUM and the transaction, subject to any mandatory consumer protection laws that apply to you.

Where applicable law gives you rights that cannot be waived, those rights remain unaffected by these Terms.

21. Contact Us

If you have questions about these Terms of Service, your order, or any other matter concerning CXLUM, please contact us through the Contact Information page on our website.

When contacting us regarding an order, please provide your order number and the email address used when placing the order.

CXLUM

These Terms of Service should be read together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and Legal Notice.